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Contact Information

Return Shipping Address:

Hawley Service Center
RA# ______________
1181 South Lake Drive
Lexington, SC 29073-7744

Contact:

Phone: 803.359.3492 ext 1192
Toll Free: 800.822.1980 ext 1192
Email: servicecenter@hawleyusa.com

To request an RA number please click here and complete our online form.

Tech Tip:

The average rider spends 3 hours a week on their mountain bike. At this rate the fork oil should be changed once a month, and the fork should be fully serviced every 4 months. For most recreational riders, a full service once a year is a good practice.

How long will my service take?

Our average turn-around time is 24-48 hours. Services may take longer if special order parts are required. All work is backed by our 90-day parts and labor warranty so you can ride worry-free.